2027 Toyota Land Cruiser for Sale in Sayre, PA

Additional Vehicle Information

  • Features
  • Packages

Features

Features

  • Safety
  • Technology
  • Mechanical
  • Comfort
  • Exterior
  • Interior

Safety

Security

Anti-theft system anti-theft key, alarm, vehicle immobilizer
Power door locks anti-lockout, auto-locking

Safety

Rearview monitor in dash
Cross traffic alert rear
Driver attention alert system
Pre-collision warning system audible warning, visual warning, pedestrian detection, intersection/junction turn, intersection/junction cross
Lane keeping assist
Camera system surround view
Traffic sign recognition
Check rear seat reminder
Automatic emergency braking rear, front pedestrian, rear pedestrian, front, intersection/junction turn, intersection/junction cross
Blind spot safety trailer coverage, sensor/alert
Vehicle exit safety system
Rear pre-collision warning system pedestrian detection
Impact sensor post-collision safety system, door unlock, fuel cut-off, alert system
Child safety door locks
Child seat anchors LATCH system
Safety brake pedal system
Parking sensors rear, front
Lane deviation sensors

Airbags

Seat cushion airbags passenger front
Airbag deactivation occupant sensing passenger
Side airbags front
Knee airbags dual front
Front airbags dual
Side curtain airbags front, rear

Mirrors

Side mirrors integrated turn signals
Side mirror adjustments power, power folding

Technology

Instrumentation

Warnings and reminders low battery, low oil pressure, coolant temperature warning, low oil level, low fuel level, maintenance due
Instrument cluster screen size 12.3 in.
Gauge boost, tachometer
Clock
Compass
Digital odometer
External temperature display
Multi-function display
Fuel economy display MPG, range
Trip odometer

Audio System

Radio voice operated, touch screen display, AM/FM, HD radio
Auxiliary audio input Bluetooth, USB, iPod/iPhone
Antenna type diversity, mast
Total speakers 10
Radio data system
Speed sensitive volume control
Satellite radio SiriusXM

Telematics

Electronic messaging assistance with read function, voice operated
Wi-Fi hotspot
Smart device app function vehicle location, maintenance status, lock operation, horn/light operation, engine start/cabin preconditioning, maintenance scheduling, security event/collision alert
Driver assistance app roadside assistance
Navigation data send destination to vehicle, real time traffic
Smart device app compatibility Toyota Connected Services, Google Assistant
Navigation system over-the-air map updates (OTA), touch screen display, voice operated
Wireless data link Bluetooth
Hands-free phone call integration voice operated

In Car Entertainment

Connected in-car apps Google POIs, Google search
Infotainment screen size 12.3 in.
Smartphone integration wireless Apple CarPlay, wireless Android Auto
Infotainment Toyota Audio Multimedia

Mechanical

Drivetrain

Drive mode selector
4WD type full time
4WD selector electronic hi-lo
Axle ratio 3.58
Limited slip differential center
Locking differential center, rear

Engine

Auto start/stop
Electric Motor Torque 184
Electric Motor HP 48
Electric Motor Power Output (Kilowatts) 36
Electric motor battery type nickel-metal hydride
Battery saver
Battery maintenance-free

Stability and Traction

Off-road driving assist hill descent, hill ascent
Stability control
Traction control
Hill holder control
Trailer stability control

Suspension

Front stabilizer bar electronic disconnecting
Front suspension classification independent
Front suspension type double wishbone
Rear suspension type multi-link
Rear suspension classification solid live axle
Rear spring type coil
Rear stabilizer bar
Front spring type coil
Rear shock type gas
Front struts
Front shock type twin-tube gas

Brakes

Rear brake type ventilated disc
Front brake width 1.2
Rear brake diameter 13.1
Emergency braking preparation
Front brake diameter 13.1
Front brake type ventilated disc
Regenerative braking system
Braking assist
Electronic brakeforce distribution
ABS 4-wheel
Power brakes
Electronic parking brake auto off
Rear brake width 0.78

Towing and Hauling

Tow hooks front, rear
Tow/Haul mode
Trailer hitch
Trailer wiring 4-pin, 7-pin
Trailer brake controller

Comfort

Convenience Features

Memorized settings liftgate
Wireless charging station front
Adaptive stop and go cruise control semi-automatic
Autonomous lane guidance lane centering
Power outlet(s) USB-C front, USB-C rear, 12V cargo area, 115V cargo area, 12V rear
Cupholders front, rear
Adaptive cruise control
One-touch windows 4
Reading lights front, rear
Power steering variable/speed-proportional
Cargo area light
Multi-function remote panic alarm, proximity entry system, trunk release
Power windows lockout button
Courtesy lights door
Footwell lights
Overhead console front
Steering wheel mounted controls audio, cruise control, phone, multi-function, voice control
Push-button start
Vanity mirrors dual illuminating
Assist handle rear, front
Center console front console with armrest and storage
Steering wheel power tilt and telescopic
Rearview mirror auto-dimming
Easy entry power driver seat, power steering wheel
Universal remote transmitter Homelink - garage door opener
Storage in floor, cargo tie-down anchors and hooks, sunglasses holder, door pockets, accessory hook

Comfort Features

Floor mat material rubber/vinyl
Dash trim simulated alloy
Shift knob trim leather
Center console trim simulated alloy
Armrests rear folding, rear center with cupholders
Floor mats rear, front
Floor material carpet, cargo area carpet

Air Conditioning

Rear air conditioning automatic climate control, independently controlled
Front air conditioning automatic climate control
Front air conditioning zones dual
Rear air conditioning zones single
Air filtration

Exterior

Lights

Daytime running lights LED
Front fog lights LED
Taillights LED
Headlights auto high beam dimmer, LED, auto delay off, auto on/off

Tires and Rims

Tire type all season
Spare tire mount location underbody
Tire Pressure Monitoring System
Spare tire size full-size
Wheels painted aluminum alloy
Spare wheel type aluminum alloy

Windows

Rear wiper intermittent, with washer
Heated windshield wiper rests
Liftgate window manual flip-up
Window defogger rear
Front wipers variable intermittent, rain sensing
Power windows safety reverse
Rear privacy glass

Exterior Features

Rear trunk/liftgate liftgate, power operated
Door handle color black
Mirror color black
Front bumper color body-color
Running boards
Rear spoiler roofline
Rear spoiler color body-color
Grille color black
Skid plate(s) front, powertrain
Mudguards rear, front
Running board color black
Fender lip moldings black
Window trim black
Rear bumper color black
Rocker panel color black

Roof

Roof rails black

Interior

Seats

Upholstery accents contrast stitching, perforated
Driver seat power adjustments height, 8, lumbar, reclining
Passenger seat manual adjustments height, 6, reclining
Driver seat ventilated, heated
Passenger seat heated, ventilated
Rear headrests 3, adjustable
Front headrests 2, adjustable
Front seat type bucket
Upholstery leatherette
Rear seat type 60-40 split bench
Rear seat manual adjustments reclining
Rear seat folding flip and fold

Seatbelts

Seatbelt pretensioners front, rear
Seatbelt force limiters front
Emergency locking retractors rear, front
Seatbelt warning sensor front
Rear seatbelts 3-point
Front seatbelts 3-point

Steering

Turns lock-to-lock 3.3

Packages

3 Packages Available

expand/collapse
Land Cruiser Moab Package
$3297

Includes roof rack, Pelican BX90R cargo case, predator drop steps, and ARB 4' awning.

expand/collapse
Premium Package
$4905

Includes 14-speaker JBL premium audio, leather-trimmed steering wheel, head-up display, digital rearview mirror, digital key capability, illuminated entry with illuminated running boards, leather-trimmed power-adjustable driver's seat with memory, heated and ventilated second row seats, power moonroof with power sunshade, lane change assist, front cross-traffic alert, and traffic jam assist.

expand/collapse
Rookie Tailgate Package
$3831

Includes roof rack, Dometic PLB40 portable lithium battery, Dometic OBSIDIAN series 100W portable solar kit, and predator drop steps.

Green Score

EPA Green Score ( ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
5
1
5
10

Dealership Information

Current Inventory

New 2027 Toyota Land Cruiser 2.4L 4-Cyl. i-FORCE MAX Hybrid Engine 4-Wheel Drive 4WD WAGON HYBRID

fire_icon
1
Views
Checkmark
New 2027 Toyota Land Cruiser
New 2027 Toyota Land Cruiser
New 2027 Toyota Land Cruiser
New 2027 Toyota Land Cruiser
New 2027 Toyota Land Cruiser
New 2027 Toyota Land Cruiser
New 2027 Toyota Land Cruiser
New 2027 Toyota Land Cruiser
New 2027 Toyota Land Cruiser
New 2027 Toyota Land Cruiser
New 2027 Toyota Land Cruiser
New 2027 Toyota Land Cruiser
New 2027 Toyota Land Cruiser
New 2027 Toyota Land Cruiser
New 2027 Toyota Land Cruiser
New 2027 Toyota Land Cruiser
New 2027 Toyota Land Cruiser
New 2027 Toyota Land Cruiser
New 2027 Toyota Land Cruiser
New 2027 Toyota Land Cruiser
New 2027 Toyota Land Cruiser
New 2027 Toyota Land Cruiser
1 / 22
TSRP[univ_dph_includes]
$74,749
Dealer Fees[Dealer Fees]
+ $490
Advertised Price[Advertise Price]
$75,239
Smart Price[Selling Price]
$75,239
Sell / Trade
Vehicle is in build phase. Contact dealer to confirm availability date. Estimated Availability 09/19/26.

Description

2.4L 4-Cyl. i-FORCE MAX Hybrid Engine, MPG City: 22 MPG Hwy: 25***, 4DR, Trail Dust/Grayscape [extra_cost_color] Exterior, Java leather trim Interior, 8-Speed Electronically…2.4L 4-Cyl. i-FORCE MAX Hybrid Engine, MPG City: 22 MPG Hwy: 25***, 4DR, Trail Dust/Grayscape [extra_cost_color] Exterior, Java leather trim Interior, 8-Speed Electronically Controlled automatic Transmission with intelligence (ECT-i) and sequential shift mode(more)
Advertised Price[Advertise Price]
$75,239
Trim
Stock #
VINJTEABFAJXV126AE31
Exterior ColorTrail Dust/Grayscape [extra_cost_color]
Interior ColorJava leather trim
Drivetrain
Vehicle Details

New 2027 Toyota Land Cruiser 2.4L 4-Cyl. i-FORCE MAX Hybrid Engine 4-Wheel Drive 4WD WAGON HYBRID

fire_icon
1
Views
Checkmark
New 2027 Toyota Land Cruiser
New 2027 Toyota Land Cruiser
New 2027 Toyota Land Cruiser
New 2027 Toyota Land Cruiser
New 2027 Toyota Land Cruiser
New 2027 Toyota Land Cruiser
New 2027 Toyota Land Cruiser
New 2027 Toyota Land Cruiser
New 2027 Toyota Land Cruiser
New 2027 Toyota Land Cruiser
New 2027 Toyota Land Cruiser
New 2027 Toyota Land Cruiser
New 2027 Toyota Land Cruiser
New 2027 Toyota Land Cruiser
New 2027 Toyota Land Cruiser
New 2027 Toyota Land Cruiser
New 2027 Toyota Land Cruiser
New 2027 Toyota Land Cruiser
New 2027 Toyota Land Cruiser
New 2027 Toyota Land Cruiser
New 2027 Toyota Land Cruiser
New 2027 Toyota Land Cruiser
1 / 22
TSRP[univ_dph_includes]
$72,752
Dealer Fees[Dealer Fees]
+ $490
Advertised Price[Advertise Price]
$73,242
Smart Price[Selling Price]
$73,242
Sell / Trade
Vehicle may be in transit. Contact dealer to confirm availability date. Estimated Availability 07/05/26.

Description

2.4L 4-Cyl. i-FORCE MAX Hybrid Engine, MPG City: 22 MPG Hwy: 25***, 4DR, Heritage Blue/Grayscape [extra_cost_color] Exterior, Java leather trim Interior, 8-Speed Electronically…2.4L 4-Cyl. i-FORCE MAX Hybrid Engine, MPG City: 22 MPG Hwy: 25***, 4DR, Heritage Blue/Grayscape [extra_cost_color] Exterior, Java leather trim Interior, 8-Speed Electronically Controlled automatic Transmission with intelligence (ECT-i) and sequential shift mode(more)
Advertised Price[Advertise Price]
$73,242
Trim
Stock #
VINJTEABFAJ7VK070160
Exterior ColorHeritage Blue/Grayscape [extra_cost_color]
Interior ColorJava leather trim
Drivetrain
Factory Window Sticker
Vehicle Details

Disclaimer

*Pricing of vehicles on this web site may include options that may have been installed at the Dealership. Pricing may include current promotions, incentives, and/or bonus cash from Toyota Financial Services. Monthly payment calculator is an estimate and does not include tax or government vehicle registration fees. Final price listed includes $490 dealer doc fee. Please contact the Dealership for latest pricing and monthly payment. Published price subject to change without notice to correct errors or omissions or in the event of inventory fluctuations. Price good for 2 days only, please contact store by email or phone for details.

While every effort has been made to ensure display of accurate data, the vehicle listings within this web site may not reflect all accurate vehicle items. Accessories and color may vary. All Inventory listed is subject to prior sale. The vehicle photo displayed may be an example only. Vehicle Photos may not match exact vehicle. Please confirm vehicle price with Dealership. See Dealership for details.

If Toyota Customer Cash rebate is chosen, special APR financing cannot be applied. Toyota special financing and Toyota Customer Cash rebate cannot be combined. See dealer for details.

Testimonials

John Joyce
John Joyce
GOOGLE
6-17-2026
Full Star Full Star Full Star Full Star Full Star

All good

margaret Lattimer
margaret Lattimer
GOOGLE
6-11-2026
Full Star Full Star Full Star Full Star Full Star
Rosanne McClary
Rosanne McClary
GOOGLE
6-11-2026
Full Star Full Star Full Star Full Star Full Star

I had excellent service. The service manager came and talked to me personally, not once, but twice. He explained everything really well. He did an excellent job in taking care of my car. Thank you Toyota! I recommend this garage. They are very friendly with great service.

Jojopal333
Jojopal333
GOOGLE
6-2-2026
Full Star Full Star Full Star Full Star Full Star

Williams has been giving us the best service of any dealership we have dealt with! A+++

Joyce Hoagland
Joyce Hoagland
GOOGLE
6-1-2026
Full Star Full Star Full Star Full Star Full Star

Always great service and friendly people. They show great care.

Cathy Bliss
Cathy Bliss
GOOGLE
5-31-2026
Full Star Full Star Full Star Full Star Full Star
Lori Conklin
Lori Conklin
GOOGLE
5-15-2026
Full Star Full Star Full Star Full Star Full Star

Thank you for fixing my it runs better now.

Jacque Millar
Jacque Millar
GOOGLE
5-12-2026
Full Star Full Star Full Star Full Star Full Star

Review of my first encounter with the service department at Williams Toyota of Sayre, Pa. Hand downs the best encounter I have ever had at an auto service department. Rating it overall fabulous with a 5 Star Rating. Every person I encountered was knowledgeable, polite, and resolved all my concerns in an efficient and timely fashion. The front desk receptionist explained service timing and billing questions clearly and made me feel very welcome. The service manager was extremely skilled and professional in coordinating resolution of a nuanced and complex issue with my 2025 Toyota Crown Signia XLE with another out of state Toyota dealership where I purchased the car. Thankyou to the behind the scenes mechanics for their comprehensive diagnostics and necessary repairs. Many thanks to the entire team!

Laura Sopp
Laura Sopp
GOOGLE
5-5-2026
Full Star Full Star Full Star Full Star Full Star

My experience was a good one. It was quick and the waiting room was comfortable. The service was completed before I finished my coffee that was supplied in the waiting room.

Johnny Vanderpool
Johnny Vanderpool
GOOGLE
4-17-2026
Full Star Full Star Full Star Full Star Full Star

They worked very hard to assure a good deal on a major repair outta pocket thank you for your patience

Veronica Williamson
Veronica Williamson
GOOGLE
4-8-2026
Full Star Full Star Full Star Full Star Full Star

Service worth the money.

Sue Briggs
Sue Briggs
GOOGLE
4-7-2026
Full Star Full Star Full Star Full Star Full Star

Suspecting a rodent/mouse had built another nest in the air filter and cabin filter of our Toyota Prius, I called Williams and spoke with Tammy. She was very understanding and accommodating to schedule my appointment, as we were going out of town the next day. I was so relieved and very appreciative of their service! p.s. No damage was found!

Eric D.
Eric D.
GOOGLE
4-6-2026
Full Star Full Star Full Star Full Star Full Star

An absolutely amazing dealership! I purchase a lot of vehicles and found a used mini van I was interested in at Williams Toyota of Sayre. I placed a deposit and drove 5 hours to look at the car. My sales person, Eric, was extremely easy to work with from start to finish and the car was very well represented. This was the best experience I've had at a dealership, period. Bravo!

Robin Gelber
Robin Gelber
GOOGLE
4-3-2026
Full Star Full Star Full Star Full Star Full Star
Lori Crispell
Lori Crispell
GOOGLE
3-26-2026
Full Star Full Star Full Star Full Star Full Star

All went well for 10k service

Doug Blake
Doug Blake
GOOGLE
3-24-2026
Full Star Full Star Full Star Full Star Full Star

Great service!

Raice Roberts
Raice Roberts
GOOGLE
3-21-2026
Full Star Full Star Full Star Full Star Full Star
Sue Adams
Sue Adams
GOOGLE
3-17-2026
Full Star Full Star Full Star Full Star Full Star
Keventon Henry
Keventon Henry
GOOGLE
3-17-2026
Full Star Full Star Full Star Full Star Full Star

Very good the only place I take my car to , to be serviced

Ben Howell
Ben Howell
GOOGLE
3-11-2026
Full Star Full Star Full Star Full Star Full Star

I'd give Tammy 6 stars if it was an option. Thanks for the prompt and great service

Denise Page
Denise Page
GOOGLE
3-7-2026
Full Star Full Star Full Star Full Star Full Star
Neal Hakes
Neal Hakes
GOOGLE
3-5-2026
Full Star Full Star Full Star Full Star Full Star

Overall a great experience. Excellent customer service and a nice place to deal with.

Kevin Tobbe
Kevin Tobbe
GOOGLE
2-26-2026
Full Star Full Star Full Star Full Star Full Star
Esther Potts
Esther Potts
GOOGLE
2-23-2026
Full Star Full Star Full Star Full Star Full Star

We came today for a service appointment. We asked if they had time for an inspection. All done and totally satisfied. Super efficient. Attendants at the front desk were also very courteous!!! Highly recommend.

James Wojcak
James Wojcak
GOOGLE
2-2-2026
Full Star Full Star Full Star Full Star Full Star
James Chrabaszcz
James Chrabaszcz
GOOGLE
1-25-2026
Full Star Full Star Full Star Full Star Full Star
Scott White
Scott White
GOOGLE
1-21-2026
Full Star Full Star Full Star Full Star Full Star

Needed new tires for my new Subaru. Tires where quickly found and was not expecting to have done until the next and was done by the end of the day. Thanks to Tammy, Skylar, and Jake for the great work!

James Mullan
James Mullan
GOOGLE
1-13-2026
Full Star Full Star Full Star Full Star Full Star

I have never owned a Toyota before. I always believed they were out of budget range. The service was quick, had one issue with my first service check with the tire sensors showing low pressure. They resolved that issue, changed my oil and filter, rotated my tires and checked the brakes in less than 30 minutes. I was prepared to be there an hour or more! Stellar service today! Thanks everyone involved for such professional service!💯⭐⭐⭐⭐⭐

Nancy Zurn
Nancy Zurn
GOOGLE
12-23-2025
Full Star Full Star Full Star Full Star Full Star

Donnie helped my husband with his new Frontier truck

Neal Ryan
Neal Ryan
GOOGLE
12-10-2025
Full Star Full Star Full Star Full Star Full Star

Cassidy and the service tech were friendly and informative. Answered my question. One of the nicest auto service visits I've had. Thanks

Karon Crawford
Karon Crawford
GOOGLE
12-10-2025
Full Star Full Star Full Star Full Star Full Star

Awesome service

Karon Crawford
Karon Crawford
GOOGLE
12-10-2025
Full Star Full Star Full Star Full Star Full Star
Nancy Mills
Nancy Mills
GOOGLE
12-9-2025
Full Star Full Star Full Star Full Star Full Star

Williams is the best!! They are friendly, professional, keep you informed on your vehicle, and do not do anything extra unless they consult you first. And very important they are honest and not out to just make a dollar by not being truthful and doing repairs that your vehicle doesn’t need. I trust them 100%!!!

Ikechiedu Max
Ikechiedu Max
GOOGLE
12-8-2025
Full Star Full Star Full Star Full Star Full Star
Jay VanNoy
Jay VanNoy
GOOGLE
12-5-2025
Full Star Full Star Full Star Full Star Full Star
Kem Hart-Baker
Kem Hart-Baker
GOOGLE
12-3-2025
Full Star Full Star Full Star Full Star Full Star

Great, speedy service!!

Jarred
Jarred
GOOGLE
11-21-2025
Full Star Full Star Full Star Full Star Full Star
Janet Steele
Janet Steele
GOOGLE
11-15-2025
Full Star Full Star Full Star Full Star Full Star

Going to a dealership for repairs always costs more than going elsewhere, but with Williams Toyota you can be confident that they will do an outstanding job for a fair price. They take the time to explain what you need and why, even showing you if necessary, and do it within the agreed-upon time frame. And if you need to wait while the work is being done, their waiting area is exceptionally nice.

Sylvia Miller
Sylvia Miller
GOOGLE
11-14-2025
Full Star Full Star Full Star Full Star Full Star
Janelle Robbins
Janelle Robbins
GOOGLE
11-12-2025
Full Star Full Star Full Star Full Star Full Star

We didn't purchase here. We came for research and to help figure out what truck is best for our family. The tundra we looked at was amazing but lacked towing capacity we ultimately decided we needed. Our sales specialist Eric was amazing however. Sat down with us, went over our needs and wants. Took us on a test drive and gave us so much information on the vehicle. He was incredibly relatable and full of knowledge. He was excellent reviewing numbers and did not push us to pull credit etc. If im ever in the market for a secondary vehicle such as a sedan I would come back purely based on service! Update: We came back and purchased! Easy approval process and quick signing! Love our new 26 Tundra!

j shanks
j shanks
GOOGLE
11-7-2025
Full Star Full Star Full Star Full Star Full Star
Joel Talladay
Joel Talladay
GOOGLE
11-1-2025
Full Star Full Star Full Star Full Star Full Star
Steven Sumner
Steven Sumner
GOOGLE
10-30-2025
Full Star Full Star Full Star Full Star Full Star
Louis Altieri
Louis Altieri
GOOGLE
10-30-2025
Full Star Full Star Full Star Full Star Full Star
Jen
Jen
GOOGLE
10-29-2025
Full Star Full Star Full Star Full Star Full Star
Rachel Lee
Rachel Lee
GOOGLE
10-24-2025
Full Star Full Star Full Star Full Star Full Star
Joe Joyce
Joe Joyce
GOOGLE
11-25-2025
Full Star Full Star Full Star Empty Star Empty Star
Brittany Prevost
Brittany Prevost
GOOGLE
4-6-2026
Full Star Empty Star Empty Star Empty Star Empty Star

So we bought a 2019 Toyota highlander in January, broke down 3 weeks later but then the car started back up and ran fine so we took it up to have them scan it for whatever issue would call the engine to just randomly die, they hooked it up and couldn't find any code whatsoever so I left and drove it for another week to find it was burning oil really bad so we took it up again to be told by the mechanic the motor was bad and needed replaced. They had it there for a few weeks and we barely heard a word about it so we started calling about it then finally they told us the motor was fine and it wasn't burning any oil for them the whole time but they would buy the car back from us if we didn't feel comfortable taking it. So that's what we did but instead of deducting the warranty we were pushed into buying from it we ended up paying $1100 to them for them to buy this car back from us because of the warranty and taxes or whatever. To be charged that much money for them to buy our car back was outrageous and we felt like we had to jump through hoops to get ahold of them and we never felt like they did anything right by us at all, not very good customer service. Also I want to add that I asked during the test drive if it had any known problems and was told no but then we find out they never looked at the service records before selling it and they later found it had went 30k miles with no oil change on record hense the bad motor but we were told afterwards the motor was fine and it broke down for no reason. They also had the car for a whole month before we finally we able to seal the deal and sell it back to them. I felt like we should have not been charged $1100 to them for them to buy it back. So not very happy at all with our experience and we would never be back after having to jump through hoops for them.

Johnny Macon
Johnny Macon
GOOGLE
3-5-2026
Full Star Empty Star Empty Star Empty Star Empty Star

For several years I had regularly relied on the service department and was genuinely pleased with their work. However, things took a disappointing turn when I had the organization replace all four shocks on my Tacoma. Initially, I think much of it, until I noticed a strange noise coming from one of the rear shocks. Curious, I decided to investigate and inspect the shocks and struts myself. What I discovered was shocking, the parts department had replaced my OEM (Original Equipment Manufacturer) shocks with some of the cheapest aftermarket parts they could find. While this alone would have been frustrating, what truly upset me was the pricing. Upon reviewing my invoice, I found I’d been charged over $250 for the rear shocks and over $300 for the front, even though I could have bought a full set of four high-quality shocks for less than $300 elsewhere. To make matters worse, the invoice lacked any itemized details, such as the manufacturer or specific part names, something that felt intentionally vague. In hindsight, I recognize that I should have been more proactive by specifying the type of parts I wanted and reviewing the costs before agreeing to the service. That said, it was my fault for trusting a dealership, we live in a world where ethics and morals are scarce but understand commission can make employees prioritize profits over ethics and transparency. I suppose that was my mistake, expecting moral and ethical behavior. To their credit, when I raised the issue and provided printouts showing the overcharge, the parts manager reached out and acted as though they wanted to resolve the issue. As a result, I have decided never to use their services again. Thi is unfortunate, as I genuinely liked the service department staff and had been a loyal customer for years. In fact, when it came time to buy a new vehicle, I drove an hour to a different dealership to buy my new Tundra. After all, no amount of convenience or familiarity can substitute for honesty and ethics

Horrible service two separate times could not fix AC on a

Sam
CARS
10-26-2025
Full Star Empty Star Empty Star Empty Star Empty Star

Horrible service two separate times could not fix AC on a 2023 but could charge me on what should have been warranty

Read More