2026 Toyota Sienna for Sale in Sayre, PA


2026 Toyota Sienna

Please see our incentives page for available current offers

Additional Vehicle Information

  • Features
  • Packages

Features

Features

  • Safety
  • Interior
  • Technology
  • Mechanical
  • Exterior
  • Comfort

Safety

Safety

Pedestrian safety sound generation
Rearview monitor in dash
Cross traffic alert rear
Pre-collision warning system audible warning, visual warning, pedestrian detection
Lane keeping assist
Traffic sign recognition
Check rear seat reminder
Automatic emergency braking front pedestrian, front
Impact sensor post-collision safety system, battery disconnect, door unlock, fuel cut-off, alert system
Child safety door locks
Child seat anchors LATCH system
Safety brake pedal system
Camera system rearview
Automatic hazard warning lights
Blind spot safety sensor/alert
Lane deviation sensors
Crumple zones front, rear

Airbags

Seat cushion airbags passenger front
Airbag deactivation occupant sensing passenger
Side airbags front, rear
Knee airbags driver
Front airbags dual
Side curtain airbags front, third row, rear

Security

Anti-theft system alarm, vehicle immobilizer
Power door locks anti-lockout, auto-locking

Mirrors

Side mirrors integrated turn signals, heated
Side mirror adjustments power, manual folding

Interior

Seatbelts

Emergency locking retractors third row, rear, front
Seatbelt pretensioners front, rear
Seatbelt force limiters front, rear
Seatbelt warning sensor front
Third row seatbelts 3-point
Rear seatbelts 3-point
Front seatbelts 3-point

Seats

Driver seat power adjustments height, 8, reclining
Third row headrests 3, adjustable
Rear headrests 3, adjustable
Passenger seat manual adjustments 4, reclining
Rear seat folding split
Front headrests 2, adjustable
Third row seat type 40-60 split bench
Front seat type captains chairs
Upholstery cloth
Rear seat type 40-20-40 split bench, folding removable center seat
Rear seat manual adjustments reclining
Third row seat folding fold flat into floor, split

Steering

Turns lock-to-lock 3.1
Steering ratio 14.3

Technology

Audio System

Radio voice operated, touch screen display, AM/FM, HD radio
Auxiliary audio input Bluetooth, USB, iPod/iPhone
Internet radio app Gracenote
Antenna type diversity, mast
Total speakers 8
Radio data system
Speed sensitive volume control
Satellite radio SiriusXM

Telematics

Electronic messaging assistance with read function, voice operated
Wi-Fi hotspot
Smart device app function vehicle location, maintenance status, maintenance scheduling, security event/collision alert
Driver assistance app roadside assistance
Smart device app compatibility Toyota Connected Services
Wireless data link Bluetooth
Hands-free phone call integration voice operated

In Car Entertainment

Connected in-car apps Google POIs, Google search
Infotainment screen size 8 in.
Smartphone integration wireless Apple CarPlay, wireless Android Auto
Infotainment Toyota Audio Multimedia

Instrumentation

Instrument cluster screen size 7 in.
Warnings and reminders lamp failure, low oil pressure, coolant temperature warning, low fuel level, maintenance due
Clock
Digital odometer
External temperature display
Multi-function display
Fuel economy display MPG, range
Trip odometer

Mechanical

Drivetrain

Drive mode selector
4WD type on demand

Engine

Auto start/stop
Electric Motor HP 180
EV battery capacity 1.9 kWh
Hybrid Gas Engine HP 189
Hybrid Gas Engine Torque 176
Electric motor battery type nickel-metal hydride
Electric Motor Power Output (Kilowatts) 134
Hybrid gas Engine Torque@RPM 4400
Hybrid Gas Engine HP@RPM 6000
Electric Motor Torque 199
Battery saver
Auxiliary oil cooler

Brakes

Rear brake diameter 12.5
Rear brake type ventilated disc
Emergency braking preparation
Front brake diameter 12.9
Front brake type ventilated disc
Regenerative braking system
Braking assist
Electronic brakeforce distribution
ABS 4-wheel
Power brakes
Electronic parking brake auto off
Cornering brake control

Suspension

Front suspension classification independent
Rear suspension classification independent
Front struts MacPherson
Rear suspension type multi-link
Rear spring type coil
Front spring type coil
Front suspension type lower control arms
Rear shock type gas
Front shock type gas
Rear stabilizer bar diameter 15 mm
Front stabilizer bar diameter 27 mm

Stability and Traction

Stability control
Traction control
Hill holder control
Trailer stability control

Hybrid

Starter type motor/generator

Exterior

Lights

Daytime running lights LED
Taillights LED
Headlights auto high beam dimmer, LED, wiper activated, auto delay off, auto on/off
Exterior entry lights approach lamps

Tires and Rims

Wheels aluminum alloy
Tire type all season
Tire Pressure Monitoring System
Spare tire kit tire sealant, inflator kit

Roof

OEM roof height undefined

Windows

Rear wiper intermittent, auto-on in reverse, with washer
Heated windshield wiper rests
Liftgate window fixed
Window defogger rear
Front wipers variable intermittent
Power windows safety reverse
Rear privacy glass

Exterior Features

Side door type dual power sliding
Rear trunk/liftgate liftgate, power operated
Front bumper color body-color
Mirror color body-color
Door handle color body-color
Rear spoiler roofline
Rear spoiler color body-color
Grille color black
Window trim chrome
Rocker panel color body-color
Rear bumper color black

Comfort

Comfort Features

Armrests dual front, rear outboard seats
Dash trim simulated alloy
Center console trim simulated wood
Door trim simulated wood
Interior accents metallic-tone
Floor material carpet
Steering wheel trim urethane

Convenience Features

Wireless charging station front
Adaptive stop and go cruise control semi-automatic
Autonomous lane guidance lane centering
Power outlet(s) USB-C front, USB-C rear, USB-C third row, 12V front
Power steering electric, variable/speed-proportional
Cupholders front, third row, illuminated, rear
Steering wheel tilt and telescopic
Adaptive cruise control
Sunshade side window
Center console front console with storage, illuminated
One-touch windows 4
Reading lights front, rear, third row
Easy entry manual rear seat
Cargo area light
Multi-function remote panic alarm, proximity entry system, trunk release
Power windows lockout button
Overhead console front
Steering wheel mounted controls audio, cruise control, phone, multi-function, voice control
Push-button start
Vanity mirrors dual illuminating
Assist handle passenger side, rear
Rearview mirror auto-dimming
Conversation mirror
Universal remote transmitter Homelink - garage door opener
Storage front seatback, grocery bag holder, cargo tie-down anchors and hooks, sunglasses holder, door pockets, accessory hook

Air Conditioning

Rear air conditioning automatic climate control, independently controlled
Front air conditioning automatic climate control
Front air conditioning zones dual
Rear air conditioning zones single
Humidity/dewpoint sensors
Air filtration
Rear vents third row

Packages

4 Packages Available

expand/collapse
Preferred Accessory Package w/All-Weather Floor Liners
$345

Includes front, second and third-row all-weather floor liners, cargo net, and first aid kit with PPE.

expand/collapse
Preferred Accessory Package w/Carpet Mats
$345

Includes front, second and third-row carpet floor mats, cargo net, and first aid kit with PPE.

expand/collapse
Protection Package
$495

Includes alloy wheel locks, body side moldings, and front and rear mudguards.

expand/collapse
Outdoor Package
$496

Includes first, second, and third row all-weather floor liners, roof rack cross bars, and first aid kit with PPE.

Green Score

EPA Green Score ( ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
6
1
6
10

Crash-Test Ratings

2026 TOYOTA SIENNA HYBRID VAN HEV AWD

Overall
Full StarFull StarFull StarFull StarFull Star
Front Crash Overall
Full StarFull StarFull StarFull StarEmpty Star
Front Crash Driver
Full StarFull StarFull StarEmpty StarEmpty Star
Front Crash Passenger
Full StarFull StarFull StarFull StarEmpty Star
Side Crash Overall
Full StarFull StarFull StarFull StarFull Star
Side Barrier Overall
Full StarFull StarFull StarFull StarFull Star
Side Barrier Driver
Full StarFull StarFull StarFull StarFull Star
Side Barrier Passenger
Full StarFull StarFull StarFull StarFull Star
Side Pole Driver
Full StarFull StarFull StarFull StarFull Star
Side Combined Front
Full StarFull StarFull StarFull StarFull Star
Side Combined Rear
Full StarFull StarFull StarFull StarFull Star
Rollover
Full StarFull StarFull StarFull StarEmpty Star

Awards

Award
Best Minivans for Families: Finalist (2026 Model)
- US News

Award
Editors Choice Awards: Vans and Minivans (2026 Model)
- Car And Driver

Dealership Information

Current Inventory

New 2026 Toyota Sienna LE 2.5L Hybrid Engine All-Wheel Drive 8 passenger

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New 2026 Toyota Sienna LE
New 2026 Toyota Sienna LE
New 2026 Toyota Sienna LE
New 2026 Toyota Sienna LE
New 2026 Toyota Sienna LE
New 2026 Toyota Sienna LE
New 2026 Toyota Sienna LE
New 2026 Toyota Sienna LE
New 2026 Toyota Sienna LE
New 2026 Toyota Sienna LE
New 2026 Toyota Sienna LE
New 2026 Toyota Sienna LE
New 2026 Toyota Sienna LE
New 2026 Toyota Sienna LE
New 2026 Toyota Sienna LE
New 2026 Toyota Sienna LE
New 2026 Toyota Sienna LE
New 2026 Toyota Sienna LE
New 2026 Toyota Sienna LE
New 2026 Toyota Sienna LE
New 2026 Toyota Sienna LE
New 2026 Toyota Sienna LE
1 / 22
TSRP[univ_dph_includes]
$45,270
Dealer Fees[Dealer Fees]
+ $490
Advertised Price[Advertise Price]
$45,760
Smart Price[Selling Price]
$45,760
Sell / Trade
Vehicle is in build phase. Contact dealer to confirm availability date. Estimated Availability 07/16/26.

Description

2.5L Hybrid Engine, MPG City: 35 MPG Hwy: 36***, 4DR, Cypress Exterior, Gray Woven Fabric Interior, Electronically Controlled Continuously Variable Transmission (ECVT)
Advertised Price[Advertise Price]
$45,760
TrimLE
Stock #
VIN5TDKSKFC0TS25C756
Exterior ColorCypress
Interior ColorGray Woven Fabric
Drivetrain
Vehicle Details

New 2026 Toyota Sienna LE 2.5L Hybrid Engine All-Wheel Drive 8 passenger

fire_icon
1
Views
Checkmark
New 2026 Toyota Sienna LE
New 2026 Toyota Sienna LE
New 2026 Toyota Sienna LE
New 2026 Toyota Sienna LE
New 2026 Toyota Sienna LE
New 2026 Toyota Sienna LE
New 2026 Toyota Sienna LE
New 2026 Toyota Sienna LE
New 2026 Toyota Sienna LE
New 2026 Toyota Sienna LE
New 2026 Toyota Sienna LE
New 2026 Toyota Sienna LE
New 2026 Toyota Sienna LE
New 2026 Toyota Sienna LE
New 2026 Toyota Sienna LE
New 2026 Toyota Sienna LE
New 2026 Toyota Sienna LE
New 2026 Toyota Sienna LE
New 2026 Toyota Sienna LE
New 2026 Toyota Sienna LE
New 2026 Toyota Sienna LE
New 2026 Toyota Sienna LE
1 / 22
TSRP[univ_dph_includes]
$45,420
Dealer Fees[Dealer Fees]
+ $490
Advertised Price[Advertise Price]
$45,910
Smart Price[Selling Price]
$45,910
Sell / Trade
Vehicle is in build phase. Contact dealer to confirm availability date. Estimated Availability 07/07/26.

Description

2.5L Hybrid Engine, MPG City: 35 MPG Hwy: 36***, 4DR, Midnight Black Metallic Exterior, Gray Woven Fabric Interior, Electronically Controlled Continuously Variable Transmission…2.5L Hybrid Engine, MPG City: 35 MPG Hwy: 36***, 4DR, Midnight Black Metallic Exterior, Gray Woven Fabric Interior, Electronically Controlled Continuously Variable Transmission (ECVT)(more)
Advertised Price[Advertise Price]
$45,910
TrimLE
Stock #
VIN5TDKSKFC2TS24B726
Exterior ColorMidnight Black Metallic
Interior ColorGray Woven Fabric
Drivetrain
Vehicle Details

Disclaimer

*Pricing of vehicles on this web site may include options that may have been installed at the Dealership. Pricing may include current promotions, incentives, and/or bonus cash from Toyota Financial Services. Monthly payment calculator is an estimate and does not include tax or government vehicle registration fees. Final price listed includes $490 dealer doc fee. Please contact the Dealership for latest pricing and monthly payment. Published price subject to change without notice to correct errors or omissions or in the event of inventory fluctuations. Price good for 2 days only, please contact store by email or phone for details.

While every effort has been made to ensure display of accurate data, the vehicle listings within this web site may not reflect all accurate vehicle items. Accessories and color may vary. All Inventory listed is subject to prior sale. The vehicle photo displayed may be an example only. Vehicle Photos may not match exact vehicle. Please confirm vehicle price with Dealership. See Dealership for details.

If Toyota Customer Cash rebate is chosen, special APR financing cannot be applied. Toyota special financing and Toyota Customer Cash rebate cannot be combined. See dealer for details.

Testimonials

John Joyce
John Joyce
GOOGLE
6-17-2026
Full Star Full Star Full Star Full Star Full Star

All good

margaret Lattimer
margaret Lattimer
GOOGLE
6-11-2026
Full Star Full Star Full Star Full Star Full Star
Rosanne McClary
Rosanne McClary
GOOGLE
6-11-2026
Full Star Full Star Full Star Full Star Full Star

I had excellent service. The service manager came and talked to me personally, not once, but twice. He explained everything really well. He did an excellent job in taking care of my car. Thank you Toyota! I recommend this garage. They are very friendly with great service.

Jojopal333
Jojopal333
GOOGLE
6-2-2026
Full Star Full Star Full Star Full Star Full Star

Williams has been giving us the best service of any dealership we have dealt with! A+++

Joyce Hoagland
Joyce Hoagland
GOOGLE
6-1-2026
Full Star Full Star Full Star Full Star Full Star

Always great service and friendly people. They show great care.

Cathy Bliss
Cathy Bliss
GOOGLE
5-31-2026
Full Star Full Star Full Star Full Star Full Star
Lori Conklin
Lori Conklin
GOOGLE
5-15-2026
Full Star Full Star Full Star Full Star Full Star

Thank you for fixing my it runs better now.

Jacque Millar
Jacque Millar
GOOGLE
5-12-2026
Full Star Full Star Full Star Full Star Full Star

Review of my first encounter with the service department at Williams Toyota of Sayre, Pa. Hand downs the best encounter I have ever had at an auto service department. Rating it overall fabulous with a 5 Star Rating. Every person I encountered was knowledgeable, polite, and resolved all my concerns in an efficient and timely fashion. The front desk receptionist explained service timing and billing questions clearly and made me feel very welcome. The service manager was extremely skilled and professional in coordinating resolution of a nuanced and complex issue with my 2025 Toyota Crown Signia XLE with another out of state Toyota dealership where I purchased the car. Thankyou to the behind the scenes mechanics for their comprehensive diagnostics and necessary repairs. Many thanks to the entire team!

Laura Sopp
Laura Sopp
GOOGLE
5-5-2026
Full Star Full Star Full Star Full Star Full Star

My experience was a good one. It was quick and the waiting room was comfortable. The service was completed before I finished my coffee that was supplied in the waiting room.

Johnny Vanderpool
Johnny Vanderpool
GOOGLE
4-17-2026
Full Star Full Star Full Star Full Star Full Star

They worked very hard to assure a good deal on a major repair outta pocket thank you for your patience

Veronica Williamson
Veronica Williamson
GOOGLE
4-8-2026
Full Star Full Star Full Star Full Star Full Star

Service worth the money.

Sue Briggs
Sue Briggs
GOOGLE
4-7-2026
Full Star Full Star Full Star Full Star Full Star

Suspecting a rodent/mouse had built another nest in the air filter and cabin filter of our Toyota Prius, I called Williams and spoke with Tammy. She was very understanding and accommodating to schedule my appointment, as we were going out of town the next day. I was so relieved and very appreciative of their service! p.s. No damage was found!

Eric D.
Eric D.
GOOGLE
4-6-2026
Full Star Full Star Full Star Full Star Full Star

An absolutely amazing dealership! I purchase a lot of vehicles and found a used mini van I was interested in at Williams Toyota of Sayre. I placed a deposit and drove 5 hours to look at the car. My sales person, Eric, was extremely easy to work with from start to finish and the car was very well represented. This was the best experience I've had at a dealership, period. Bravo!

Robin Gelber
Robin Gelber
GOOGLE
4-3-2026
Full Star Full Star Full Star Full Star Full Star
Lori Crispell
Lori Crispell
GOOGLE
3-26-2026
Full Star Full Star Full Star Full Star Full Star

All went well for 10k service

Doug Blake
Doug Blake
GOOGLE
3-24-2026
Full Star Full Star Full Star Full Star Full Star

Great service!

Raice Roberts
Raice Roberts
GOOGLE
3-21-2026
Full Star Full Star Full Star Full Star Full Star
Sue Adams
Sue Adams
GOOGLE
3-17-2026
Full Star Full Star Full Star Full Star Full Star
Keventon Henry
Keventon Henry
GOOGLE
3-17-2026
Full Star Full Star Full Star Full Star Full Star

Very good the only place I take my car to , to be serviced

Ben Howell
Ben Howell
GOOGLE
3-11-2026
Full Star Full Star Full Star Full Star Full Star

I'd give Tammy 6 stars if it was an option. Thanks for the prompt and great service

Denise Page
Denise Page
GOOGLE
3-7-2026
Full Star Full Star Full Star Full Star Full Star
Neal Hakes
Neal Hakes
GOOGLE
3-5-2026
Full Star Full Star Full Star Full Star Full Star

Overall a great experience. Excellent customer service and a nice place to deal with.

Kevin Tobbe
Kevin Tobbe
GOOGLE
2-26-2026
Full Star Full Star Full Star Full Star Full Star
Esther Potts
Esther Potts
GOOGLE
2-23-2026
Full Star Full Star Full Star Full Star Full Star

We came today for a service appointment. We asked if they had time for an inspection. All done and totally satisfied. Super efficient. Attendants at the front desk were also very courteous!!! Highly recommend.

James Wojcak
James Wojcak
GOOGLE
2-2-2026
Full Star Full Star Full Star Full Star Full Star
James Chrabaszcz
James Chrabaszcz
GOOGLE
1-25-2026
Full Star Full Star Full Star Full Star Full Star
Scott White
Scott White
GOOGLE
1-21-2026
Full Star Full Star Full Star Full Star Full Star

Needed new tires for my new Subaru. Tires where quickly found and was not expecting to have done until the next and was done by the end of the day. Thanks to Tammy, Skylar, and Jake for the great work!

James Mullan
James Mullan
GOOGLE
1-13-2026
Full Star Full Star Full Star Full Star Full Star

I have never owned a Toyota before. I always believed they were out of budget range. The service was quick, had one issue with my first service check with the tire sensors showing low pressure. They resolved that issue, changed my oil and filter, rotated my tires and checked the brakes in less than 30 minutes. I was prepared to be there an hour or more! Stellar service today! Thanks everyone involved for such professional service!💯⭐⭐⭐⭐⭐

Nancy Zurn
Nancy Zurn
GOOGLE
12-23-2025
Full Star Full Star Full Star Full Star Full Star

Donnie helped my husband with his new Frontier truck

Neal Ryan
Neal Ryan
GOOGLE
12-10-2025
Full Star Full Star Full Star Full Star Full Star

Cassidy and the service tech were friendly and informative. Answered my question. One of the nicest auto service visits I've had. Thanks

Karon Crawford
Karon Crawford
GOOGLE
12-10-2025
Full Star Full Star Full Star Full Star Full Star

Awesome service

Karon Crawford
Karon Crawford
GOOGLE
12-10-2025
Full Star Full Star Full Star Full Star Full Star
Nancy Mills
Nancy Mills
GOOGLE
12-9-2025
Full Star Full Star Full Star Full Star Full Star

Williams is the best!! They are friendly, professional, keep you informed on your vehicle, and do not do anything extra unless they consult you first. And very important they are honest and not out to just make a dollar by not being truthful and doing repairs that your vehicle doesn’t need. I trust them 100%!!!

Ikechiedu Max
Ikechiedu Max
GOOGLE
12-8-2025
Full Star Full Star Full Star Full Star Full Star
Jay VanNoy
Jay VanNoy
GOOGLE
12-5-2025
Full Star Full Star Full Star Full Star Full Star
Kem Hart-Baker
Kem Hart-Baker
GOOGLE
12-3-2025
Full Star Full Star Full Star Full Star Full Star

Great, speedy service!!

Jarred
Jarred
GOOGLE
11-21-2025
Full Star Full Star Full Star Full Star Full Star
Janet Steele
Janet Steele
GOOGLE
11-15-2025
Full Star Full Star Full Star Full Star Full Star

Going to a dealership for repairs always costs more than going elsewhere, but with Williams Toyota you can be confident that they will do an outstanding job for a fair price. They take the time to explain what you need and why, even showing you if necessary, and do it within the agreed-upon time frame. And if you need to wait while the work is being done, their waiting area is exceptionally nice.

Sylvia Miller
Sylvia Miller
GOOGLE
11-14-2025
Full Star Full Star Full Star Full Star Full Star
Janelle Robbins
Janelle Robbins
GOOGLE
11-12-2025
Full Star Full Star Full Star Full Star Full Star

We didn't purchase here. We came for research and to help figure out what truck is best for our family. The tundra we looked at was amazing but lacked towing capacity we ultimately decided we needed. Our sales specialist Eric was amazing however. Sat down with us, went over our needs and wants. Took us on a test drive and gave us so much information on the vehicle. He was incredibly relatable and full of knowledge. He was excellent reviewing numbers and did not push us to pull credit etc. If im ever in the market for a secondary vehicle such as a sedan I would come back purely based on service! Update: We came back and purchased! Easy approval process and quick signing! Love our new 26 Tundra!

j shanks
j shanks
GOOGLE
11-7-2025
Full Star Full Star Full Star Full Star Full Star
Joel Talladay
Joel Talladay
GOOGLE
11-1-2025
Full Star Full Star Full Star Full Star Full Star
Steven Sumner
Steven Sumner
GOOGLE
10-30-2025
Full Star Full Star Full Star Full Star Full Star
Louis Altieri
Louis Altieri
GOOGLE
10-30-2025
Full Star Full Star Full Star Full Star Full Star
Jen
Jen
GOOGLE
10-29-2025
Full Star Full Star Full Star Full Star Full Star
Rachel Lee
Rachel Lee
GOOGLE
10-24-2025
Full Star Full Star Full Star Full Star Full Star
Joe Joyce
Joe Joyce
GOOGLE
11-25-2025
Full Star Full Star Full Star Empty Star Empty Star
Brittany Prevost
Brittany Prevost
GOOGLE
4-6-2026
Full Star Empty Star Empty Star Empty Star Empty Star

So we bought a 2019 Toyota highlander in January, broke down 3 weeks later but then the car started back up and ran fine so we took it up to have them scan it for whatever issue would call the engine to just randomly die, they hooked it up and couldn't find any code whatsoever so I left and drove it for another week to find it was burning oil really bad so we took it up again to be told by the mechanic the motor was bad and needed replaced. They had it there for a few weeks and we barely heard a word about it so we started calling about it then finally they told us the motor was fine and it wasn't burning any oil for them the whole time but they would buy the car back from us if we didn't feel comfortable taking it. So that's what we did but instead of deducting the warranty we were pushed into buying from it we ended up paying $1100 to them for them to buy this car back from us because of the warranty and taxes or whatever. To be charged that much money for them to buy our car back was outrageous and we felt like we had to jump through hoops to get ahold of them and we never felt like they did anything right by us at all, not very good customer service. Also I want to add that I asked during the test drive if it had any known problems and was told no but then we find out they never looked at the service records before selling it and they later found it had went 30k miles with no oil change on record hense the bad motor but we were told afterwards the motor was fine and it broke down for no reason. They also had the car for a whole month before we finally we able to seal the deal and sell it back to them. I felt like we should have not been charged $1100 to them for them to buy it back. So not very happy at all with our experience and we would never be back after having to jump through hoops for them.

Johnny Macon
Johnny Macon
GOOGLE
3-5-2026
Full Star Empty Star Empty Star Empty Star Empty Star

For several years I had regularly relied on the service department and was genuinely pleased with their work. However, things took a disappointing turn when I had the organization replace all four shocks on my Tacoma. Initially, I think much of it, until I noticed a strange noise coming from one of the rear shocks. Curious, I decided to investigate and inspect the shocks and struts myself. What I discovered was shocking, the parts department had replaced my OEM (Original Equipment Manufacturer) shocks with some of the cheapest aftermarket parts they could find. While this alone would have been frustrating, what truly upset me was the pricing. Upon reviewing my invoice, I found I’d been charged over $250 for the rear shocks and over $300 for the front, even though I could have bought a full set of four high-quality shocks for less than $300 elsewhere. To make matters worse, the invoice lacked any itemized details, such as the manufacturer or specific part names, something that felt intentionally vague. In hindsight, I recognize that I should have been more proactive by specifying the type of parts I wanted and reviewing the costs before agreeing to the service. That said, it was my fault for trusting a dealership, we live in a world where ethics and morals are scarce but understand commission can make employees prioritize profits over ethics and transparency. I suppose that was my mistake, expecting moral and ethical behavior. To their credit, when I raised the issue and provided printouts showing the overcharge, the parts manager reached out and acted as though they wanted to resolve the issue. As a result, I have decided never to use their services again. Thi is unfortunate, as I genuinely liked the service department staff and had been a loyal customer for years. In fact, when it came time to buy a new vehicle, I drove an hour to a different dealership to buy my new Tundra. After all, no amount of convenience or familiarity can substitute for honesty and ethics

Horrible service two separate times could not fix AC on a

Sam
CARS
10-26-2025
Full Star Empty Star Empty Star Empty Star Empty Star

Horrible service two separate times could not fix AC on a 2023 but could charge me on what should have been warranty

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